How We Handle Your Information

We collect only what is needed to respond to you and to operate this site:

• Contact details you give us through the enquiry, brochure, or project-interest forms — name, email address, phone number, and the message you write.
• Property interest — the project, listing, or brochure you have asked about.
• Newsletter subscription — your email address, the date you subscribed, and the confirmation status (we use double opt-in; you only join the list after clicking the confirmation link).
• Technical data — your IP address and the user-agent string of your browser, captured automatically when you submit a form, used for security (rate-limiting and abuse prevention) and to keep an audit record of submissions.

We use this information to reply to your enquiry, send the brochure or information you asked for, deliver the quarterly newsletter you subscribed to, and protect the site from abuse. We do not sell your personal data, and we do not use it to advertise to you on other sites.

• Enquiries, brochure requests, and project interest: retained for up to 24 months after our last interaction with you, so we can answer follow-up questions and keep a record of the conversation. After that we either anonymise the record or delete it, except where a follow-up has converted into an active transaction, in which case Anti-Money Laundering Act, 2020 (Act 1044) record-retention obligations apply for at least five years.
• Newsletter subscriber list: kept while your subscription is active. If you unsubscribe, we retain the unsubscribe record indefinitely so we know not to email you again, but we delete everything else.
• Technical data (IP, user-agent): retained for up to 90 days for security and abuse-prevention, after which it is purged or aggregated.

All form submissions travel over an encrypted connection (HTTPS) to our servers. Access to lead records is restricted to authorised staff and protected by individual accounts, password hashing, multi-factor measures on administrative routes, and an audit log of who saw and changed what. Newsletter unsubscribe tokens rotate on every status change so a forwarded link cannot be replayed after you have acted on it.

We work with a small number of third-party services that process personal data on our behalf — email-delivery providers (to send confirmation emails and the newsletter), application hosting (to serve this site), and operational logging. Each is bound by their own data-protection obligations, and we only share the minimum needed to deliver the service. We do not engage advertising networks that track you across other sites.

Some of the operational services we rely on — email delivery, application hosting, analytics — may process personal data on servers located outside Ghana. Where this happens we rely on the service provider's own contractual data-protection commitments, and we limit what we share to what each service strictly needs.

By submitting a form on this site or subscribing to our newsletter, you consent to this processing arrangement. If you do not want your personal data processed outside Ghana, please email us before submitting a form and we will work with you on an alternative.

We may update this policy from time to time — when our products change, when our processors change, or when Ghanaian law changes. We will update the "Last updated" date at the top of this page when we do. Substantial changes that affect how we handle your data will be communicated to active newsletter subscribers by email before they take effect.